Refund Policy

Last updated September 2026

Digital products cannot be returned, so a refund policy is the only way to make buying risk-free. Here is ours, in plain terms.

The guarantee

If the Guide is not useful to your household, email us within 14 days of your purchase and we will refund you in full.

• You do not need to explain why.
• You do not need to prove you read it.
• You may keep the file. We are not going to chase you for a PDF.

How to claim

1. Email support@householdready.com, or use the contact form and choose “I would like a refund”.
2. Include the email address you bought with, and your Whop order reference if you have it.
3. We acknowledge within one business day and submit the refund.

Refunds are issued through Whop to your original payment method. Whop typically processes them within a few business days; how quickly the money appears then depends on your bank or card issuer, which is outside our control.

After 14 days

The guarantee period ends 14 days after purchase. After that we are not obliged to refund, but do write to us anyway — if something has genuinely gone wrong, we would rather fix it than stand on a date.

If your download failed

Please do not ask for a refund for a technical problem before giving us a chance to solve it. Contact us and we will send the file directly, usually the same day. If we cannot get it to you, you get your money back regardless of how long it has been.

Your statutory rights

This guarantee is offered in addition to, and does not affect, any rights you have under the consumer law of your own country — including any statutory right to cancel a digital purchase.

Fair use

We reserve the right to decline a refund where there is clear evidence of abuse, such as repeat buy-and-refund cycles or redistribution of the file. This is not aimed at ordinary customers and we have never needed to use it against one.

Contact

Questions about this page? Email support@householdready.com or use the contact form.